SAP Crystal Reports Viewer 2011

Release Notes

07/12/2010

SAP Crystal Reports Viewer 2011 - Release Notes

07/12/2010

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SAP Crystal Reports Viewer 2011 - Release Notes

About these Release Notes

Intended for anyone involved in installing, configuring, administering, or supporting users of SAP Crystal Reports

Viewer 2011, these release notes contain important information about known issues and limitations in this software.

Where to find more information about this release:

Read the entire document before installing your SAP BusinessObjects software. Issues are sorted by functional

category and in ascending order by ADAPT tracking number.

For information on

See

Crystal Reports release-specific documents

http://www.sdn.sap.com/irj/sdn/businessobjects-

downloads

Supported hardware and software for Crystal

Reports

http://http://www.sdn.sap.com/irj/sdn/businessobjects-

articles/

SAP Crystal Reports Viewer 2011 - Release Notes

SAP Crystal Reports Viewer 2011

Functional Correctness

ADAPT01381355

Windows fonts missing in Unix platforms

Windows fonts are not included for Unix platforms, so formatting will not be the same as on Windows platforms.

To enable Windows fonts in Unix platforms, do one of the following:

- Copy the fonts to JAVA_HOME/lib/fonts.

1. Create a ~/.fonts directory.

2. Copy your TrueType files to the ~/.fonts directory.

3. Verify that the fonts are available to your system with the fc-list command.

4. Add the following JVM argument to the “Java Child VM Arguments” area of the Central Management

Console: Dsun.java2d.fontpath=append:<path>

If you are enabling Windows fonts for an adaptive job server hosting the Crystal Reports Scheduling service,

the JMV argument (Dsun.java2d.fontpath=append:<path>) needs to be added to the “-javaargs” command line.

Note that an absolute path needs to be used in the JVM argument.

SAP Crystal Reports Viewer 2011 - Release Notes

Installation (TICM)

ADAPT01462464

Repair install error message on Vista operating systems when the PCA is on

When running a repair installation of Crystal Reports on a Vista operating system, a dialog box may appear with

the following message:

“This program might not have uninstalled correctly.”

This issue occurs only when the Program Compatibility Assistant is on and the User Account Control is off.

To ensure that this dialog box does not appear again, select “This program uninstalled correctly" in the dialog

box.

SAP Crystal Reports Viewer 2011 - Release Notes

SAP Crystal Reports General Issues

Functional Correctness

ADAPT01048220

Pure IPv6 networking will not be supported in Crystal Reports components on non-

Windows platforms

SAP BusinessObjects Enterprise supports IPv6 networking in mixed (IPv4 and IPv6 enabled) and pure (IPv6

only) environments.

Crystal Reports 2011 components for UNIX and Linux operate only in a mixed environment. Crystal Reports

2011 components for Windows can operate in both mixed and pure environments.

ADAPT01114531

Locally linked SWF files in Adobe Reader 9

The locally linked flash in an exported PDF cannot be shown in Adobe Reader 9 because it does not support

locally linked SWF files.

ADAPT01157103

Windows fonts missing in Unix platforms

Windows fonts are not included for Unix platforms, so formatting will not be the same as on Windows platforms.

To enable Windows fonts in Unix platforms, do one of the following:

- Copy the fonts to JAVA_HOME/lib/fonts.

1. Create a ~/.fonts directory.

2. Copy your TrueType files to the ~/.fonts directory.

3. Verify that the fonts are available to your system with the fc-list command.

4. Add the following JVM argument to the “Java Child VM Arguments” area of the Central Management

Console: Dsun.java2d.fontpath=append:<path>

If you are enabling Windows fonts for an adaptive job server hosting the Crystal Reports Scheduling service,

the JMV argument (Dsun.java2d.fontpath=append:<path>) needs to be added to the “-javaargs” command line.

Note that an absolute path needs to be used in the JVM argument.

ADAPT01305761

Broken hyperlinks are not exported to XSLX

If a file contains a URL beginning with "http://", and the URL has a space inserted before the second slash, the

hyperlink will be considered invalid and will not be exported. This may cause errors when trying to open the

exported document. Valid URLs will continue to export and function normally.

ADAPT01338605

The alignment of Right-to-Left strings exported as Text files

The position of a Right-to-Left string in SAP Crystal Reports for Enterprise may be different when it is exported

as a text file.

SAP Crystal Reports Viewer 2011 - Release Notes

ADAPT01351544

Oracle 10 32-bit client and 64-bit client co-existence

The Oracle 10 32-bit client cannot co-exist on the same machine as the Oracle 64-bit client.

To fix this problem, install the Oracle 10.2.0.1 patch 6 or install Oracle 11. Another solution is to avoid installing

BusinessObjects Enterprise in a path that contains parenthesis (for example, "Program Files (x86)").

ADAPT01360886

Conditional suppression for CSV export suppresses report content only

Crystal Reports has an option that respects conditional suppression in reports. However, in reports that are

exported to Separated Values (CSV) format, the conditional suppression applies to the report content only. The

suppressed record will be shown in the output as an empty row.

ADAPT01381544

Modify flash objects with Adobe instead of a custom viewing application

To modify a flash object in a report before printing it while using a custom viewing application, export the report

to a PDF. After modifying it in Adobe Acrobat Reader (a version that supports flash objects), the report can be

printed from Adobe.

ADAPT01381636

Locale-dependent functions use English-US locale

The following locale-dependent functions assume the English-US locale:

· ToText() (Number, Currency, Date, Time, DateTime)

· CStr() (This function is the same as ToText())

· CDate(String)

· CTime(String)

· CDateTime(String)

· sDate(String)

· IsTime(String)

· IsDateTime(String)DateTimeValue(String)

· TimeValue(String)

· DateValue(String)

· Date(String)

· Time(String)

· DateTime(String)

ADAPT01394504

Enabling the Crystal Reports SAP BW Toolbar

In order for the Crystal Reports SAP BW Toolbar to work, SAP GUI and Business Explorer must be installed

before Crystal Reports is installed.

If you installed Crystal Reports before SAP GUI and Business Explorer, do the following to enable the SAP BW

Toolbar:

1. Go to {BOE Install Path}\SAP BusinessObjects Enterprise XI 4.0\win32_x86

2. Run regsvr32 CrystalExtension.dll. A message should appear stating that CrystalExtension.dll has

registered successfully.

3. Run BWQueryReportWrapper.exe /regServer.

SAP Crystal Reports Viewer 2011 - Release Notes

ADAPT01467419

Report publishing will fail if a non-secure report contains a table with security

If table data from a universe that contains security settings is used in a report that does not have security

settings, the report cannot be published for unauthorized users.

To run the report publication, choose to retrieve data per recipient.

ADAPT01469066

Corba SSL certificate directory should not contain spaces

Corba SSL will not work if your Corba SSL certificate directory contains a space (for example, “c:\corba ssl

setup dir”).

ADAPT01474059

Viewing Siebel reports on BusinessObjects Enterprise with Mac

To view Siebel reports on BusinessObjects Enterprise with Mac OS X, disable the proxy of the Internet browser

you are using. For example, to disable the proxy in Firefox, click Firefox > Preferences > Advanced > Network >

Settings, and then select “No Proxy”.

SAP Crystal Reports Viewer 2011 - Release Notes

Globalization

ADAPT01411911

Report viewing issues when using Tahoma font

When using a viewer to view a report containing Tahoma font in version 3.19 or earlier, certain characters

beyond the standard ASCII character set may not be displayed properly. It is recommended that you use

Tahoma version 5.0 or later.

For more information, see: http://www.microsoft.com/typography/fonts/font.aspx?FMID=1805

SAP Crystal Reports Viewer 2011 - Release Notes

Installation (TICM)

ADAPT01441557

JSF environment requires commons*.jar files for Crystal Reports Viewer to work.

Before you can run Crystal Reports Viewer in your JSF environment, verify that you have the following .jar files

installed:

commons-beanutils.jar

commons-collections-3.1.jar

commons-digester-1.8.jar

If you do not have the common*.jar files, they can be downloaded from the Apache website.

You may also need to download the following .jar files from https://javaserverfaces.dev.java.net/

jsf-imp.jar

jsf-api.jar

ADAPT01461616

All SAP BusinessObjects products that contain shared components are automatically

installed in the same folder

SAP BusinessObjects products that share components with other SAP BusinessObjects products must be

installed in the same folder. If an SAP BusinessObjects product is already installed on a machine in a custom or

default installation folder, all future SAP BusinessObjects products that are installed will be installed in the same

folder by default.

ADAPT01482610

The barcode font can only be installed by an administrator

The barcode font in Crystal Reports Viewer can only be installed by an administrator. If you do not have

administrator rights, you must re-install Crystal Reports Viewer with administrator rights.

SAP Crystal Reports Viewer 2011 - Release Notes

Performance

ADAPT01462072

Delays in document viewing operations when using BI launch pad, CMC, or Open

Document

To prevent delays in document viewing operations when using BI launch pad, CMC, or Open Document, make

sure that your cluster has at least one running and enabled Adaptive Processing Server with Client Auditing

Proxy Service.